Last Updated: 02/01/2026

Epsilon Labs, Inc. ("Epsilon," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, communicate with us, or otherwise interact with us online.

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This Policy applies to our website and general online interactions. Protected health information that we receive or create in connection with healthcare services or as a business associate is governed by the Health Insurance Portability and Accountability Act ("HIPAA"), our Notice of Privacy Practices, and applicable agreements — not this Policy.

Information We Collect

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Information you provide to us. We collect information you submit directly through our website or in communications with us. This may include your name, email address, phone number, company or organization, job title, professional credentials, and the content of any messages or requests you send.

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Information collected automatically. When you visit our website, we and our service providers automatically collect certain information about your device and use of the site, including IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits. We collect this information through cookies, server logs, and similar technologies.

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Information from third parties. We may receive information about you from third parties, including business partners, recruiting and credentialing services, public sources, analytics providers, and service providers that support our operations.

How We Use Information

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We use the information we collect to operate, maintain, secure, and improve our website and services; respond to inquiries, requests, and applications; communicate with you about Epsilon, including product updates, events, and marketing communications where permitted; evaluate and onboard radiologists, clinicians, customers, partners, and vendors; analyze usage of our website and improve user experience; conduct research, analytics, and product development; comply with legal and regulatory obligations; protect the rights, property, and safety of Epsilon, our users, and others; detect, investigate, and prevent fraud, security incidents, and unlawful activity; and support corporate transactions such as financings, acquisitions, and reorganizations.

How We Share Information

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We share information with service providers and vendors that perform services on our behalf, such as cloud hosting, communications, analytics, recruiting, security, and professional services. We share information with our affiliated entities to support our business operations. We may share information with partners in connection with joint offerings, events, or services. We may disclose information when we believe in good faith that disclosure is necessary to comply with applicable law, respond to legal process, enforce our agreements, or protect the rights, property, or safety of Epsilon, our users, or others. We may share information in connection with a financing, merger, acquisition, reorganization, sale of assets, or similar transaction. We share information with your consent or at your direction.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you for any lawful purpose.

We do not sell personal information.

Cookies and Tracking Technologies

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We use cookies, pixels, and similar technologies to operate our website, understand how visitors use it, remember your preferences, and improve your experience. Some of these technologies are essential for the website to function; others support analytics and marketing. You can manage cookies through your browser settings, and where applicable, through any cookie preference tools we make available on our website. Disabling certain cookies may affect the functionality of the site.

Data Security

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We maintain administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

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We retain information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the nature of the information and the context in which it was collected.

Your Choices and Rights

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Depending on where you live, you may have rights with respect to your personal information, which may include the right to access, correct, delete, or receive a copy of your personal information, and the right to opt out of certain uses or disclosures. To exercise these rights, contact us using the information below. We will respond consistent with applicable law and may need to verify your identity before processing your request. You can opt out of marketing communications at any time by following the unsubscribe instructions in those communications or by contacting us directly.

Children's Privacy

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Our website is not directed to children, and we do not knowingly collect personal information from children through our website.

International Users

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Epsilon is based in the United States. If you access our website from outside the United States, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country of residence.

Third-Party Websites

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Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Changes to This Policy

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We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Material changes will be communicated through our website or by other appropriate means.

Contact Us

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Questions about this Privacy Policy? Email us at privacy@epsilonlabs.ai.

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