Terms of Service

Last Updated: 02/01/2026

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Welcome to Epsilon Labs. These Terms of Service ("Terms") govern your use of www.epsilonlabs.com and any related pages, content, or features we make available on our public website (the "Site"). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

"Epsilon," "we," and "us" refer to Epsilon Labs, Inc. and its affiliates.

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1. About the Site

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The Site provides general information about Epsilon and our products and services. It is not a clinical tool and is not intended for the diagnosis or treatment of any medical condition.

Access to Epsilon's clinical platform, APIs, and professional services is governed by a separate written agreement between Epsilon and the applicable customer or user. Nothing on the Site constitutes an offer to provide those services on these Terms.

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2. No Medical Advice

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Content on the Site is provided for informational purposes only and does not constitute medical advice, a medical opinion, or the practice of medicine. Always seek the advice of a qualified healthcare professional for any medical question.

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3. Eligibility

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You must be at least 18 years old to use the Site. By using the Site, you represent that you meet this requirement and that your use complies with all applicable laws.

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4. Acceptable Use

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You agree not to:

• use the Site for any unlawful purpose or in violation of these Terms;
• attempt to gain unauthorized access to the Site, its systems, or other users' data;
• interfere with or disrupt the Site, including by introducing malware or excessive automated traffic;
• scrape, copy, or harvest content from the Site except as permitted by our robots.txt or with our prior written consent;
• use the Site or its content to train any machine learning model without our prior written consent; or
• misrepresent your identity or affiliation in any communication with us through the Site.

5. Intellectual Property

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The Site and all content on it — including text, graphics, logos, images, and software — are owned by Epsilon or its licensors and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive license to view the Site for your personal or internal business informational use. All other rights are reserved.

"Epsilon" and the Epsilon logo are trademarks of Epsilon Labs, Inc.

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6. Submissions and Feedback

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If you send us comments, ideas, or feedback through the Site, you grant us a perpetual, royalty-free, worldwide license to use them for any purpose, without obligation to you. Please do not send us any confidential information or any protected health information through the Site.

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7. Third-Party Links

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The Site may link to third-party websites or resources. We are not responsible for the content, accuracy, or practices of any third party, and links do not constitute endorsement.

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8. Disclaimers

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THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, EPSILON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT IS ACCURATE OR COMPLETE.

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9. Limitation of Liability

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TO THE FULLEST EXTENT PERMITTED BY LAW, EPSILON WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF YOUR USE OF THE SITE. EPSILON'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

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10. Changes to These Terms

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We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

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11. Governing Law

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These Terms are governed by the laws of the State of [DELAWARE / CALIFORNIA], without regard to its conflict-of-laws rules. Any dispute relating to the Site or these Terms will be resolved exclusively in the state or federal courts located in [COUNTY, STATE], and you consent to their jurisdiction.

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12. Contact

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Questions about these Terms can be directed to: support@epsilonlabs.ai